Privacy and Policy

Home – Privacy and Policy

Last updated: 1 Feb, 2026

Welcome to Directsatpro.
Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.


1. Information Collection

When you visit our website or place an order, we may collect the following information:

  • Personal details (Name, Email address, Phone number)

  • Shipping & billing address

  • Payment information (processed securely via third-party gateways)

  • Order history and transaction details

  • Device information (IP address, browser type, cookies)


2. Use of Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and support requests

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Send promotional emails (only if you opt-in)


3. Cookies

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyze traffic and user behavior

You can disable cookies from your browser settings, but some features may not work properly.


4. Data Security

We take reasonable security measures to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Data Sharing

We do not sell or rent your personal data.
Your information may only be shared with:

  • Payment gateways

  • Shipping partners

  • Legal authorities (if required by law)


6. Returns & Refunds

We aim to provide high-quality products and customer satisfaction. Please read carefully:

  • Any item that has been opened, used, or tampered with is not eligible for return or refund.

  • Products must be returned in original packaging, sealed, and unused.

  • Refunds apply only to damaged, defective, or incorrect items.

  • We reserve the right to refuse refunds if conditions are not met.


7. External Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.


8. Children’s Privacy

Our website is not intended for users under 13 years of age.
We do not knowingly collect data from children.


9. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.


10. Contact

If you have questions about this Privacy Policy, contact us:

📧 Email: info@directsatpro.com
🌐 Website: directsatpro.com